Notice of Customer Support Closure due to Internal Event
Thank you very much for your continued use of SocialDog.
Please be advised that, due to an internal company event, our customer support will be closed during the following period:
October 15 (Wed) 17:00(JST), 2025 – October 17 (Fri), 2025
Responses to inquiries received during the closure will be handled sequentially starting on October 20(Mon), 2025.
We apologize for any inconvenience this may cause and appreciate your understanding.
Before making an inquiry
Please read the help section before contacting us.
If you are experiencing any issues, please check "System Status & Maintenance Information" to see if your environment is affected.
Frequently Asked Questions
- Trouble logging in to SocialDog
- Canceling a paid plan
- Delete your SocialDog account (unsubscribe)
- About refunds
- See more FAQs
Related information
Note
- We are not able to respond to inquiries on weekends or Japanese holidays.
- For other holidays, please click here.
-
Please send it after agreeing to the privacy policy.